Privacy Policy

About this policy

Elevator Wraps Perth is a trading name of Footprint Creative Pty Ltd (ABN on file). We operate from 5/8 Booth Place, Balcatta WA 6021. This policy explains how we collect, use, store, and disclose personal information in connection with our website and services. We are committed to handling personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information we collect

We collect personal information that you provide directly to us, including when you submit a quote enquiry, contact us by phone or email, or visit our showroom. This may include your name, company name, email address, phone number, and the details of your enquiry (including photos or documents you attach).

We also collect certain information automatically when you use our website, including your IP address, browser type, pages visited, and referring URL. This information is collected via cookies and analytics tools and is used in aggregate form to understand how visitors use our site.

How we use your information

We use the information we collect to:

• Respond to your enquiry and prepare a quote
• Communicate with you about your project or installation
• Send administrative information such as confirmation emails
• Improve our website and services
• Comply with legal obligations

We do not use your personal information for unsolicited marketing without your consent. We do not sell or rent your personal information to third parties.

Disclosure of information

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These include our email and CRM platforms. These providers are bound by confidentiality obligations and are not permitted to use your information for their own purposes.

We may also disclose your information where required by law, court order, or regulatory authority.

Cookies and analytics

Our website uses cookies to understand how visitors interact with our content. We use Google Analytics to collect aggregated, anonymised data about site traffic. You can disable cookies in your browser settings, though some features of the site may not function correctly if you do.

Storage and security

Personal information is stored on secure servers. We take reasonable steps to protect your information from misuse, loss, and unauthorised access. We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Your rights

You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate or incomplete. To make a request, contact us at the details below. We will respond within a reasonable timeframe and in accordance with the APPs.

Contact

If you have questions about this policy or wish to make a privacy complaint, please contact us:

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.